Overview
Without identity configuration, Hermes may be capable but unpleasant or inconsistent to work with.
It may over-explain, repeat generic language, ignore a preferred format, or fail to understand what the user considers important.
Identity files also reduce repeated prompting. A user should not have to restate the same tone, role, priorities, and preferences every day. When the working relationship is captured explicitly, Hermes can start each session closer to the desired behavior.
Profiles prevent context collision. Personal errands, company operations, and client work have different confidentiality, tone, data, and access requirements. Keeping them in separate profiles makes it easier to reason about what each agent knows and what it is allowed to do.