Overview
AI is a multiplier, not a substitute for domain capability. The quality of an agent's output is constrained by the quality of the goals, context, procedures, and judgment supplied by the human operating it. A person who understands the domain can direct the agent toward better work, recognize weak results, and delegate at a higher level.
Three forms of capability are especially important:
- Knowledge: understanding what a concept is and how it fits together.
- Skill: being able to perform the activity through repeated practice.
- Wisdom: knowing when to apply the knowledge and skill in a real situation.
Knowledge and skills can be described, taught, practiced, and packaged into reusable procedures.
Wisdom is more difficult to transfer because it depends on experience in the exact context where the decision matters.