Overview
Implementation speed can magnify product mistakes. A team that can build ten times faster can also produce ten times more unwanted functionality. The result may be a product with many features in which users cannot find the one action they need.
Customer discovery provides information the agent does not obtain merely by operating inside the codebase. It reveals the user's situation, priorities, language, and constraints.
Human ownership also supplies the standard by which agent output is judged. The agent can confirm that a feature works technically. The product owner must decide whether it belongs in the product at all.